Privacy Policy for Aurovena
Effective Date: January 1, 2025
1. Introduction
Welcome to Aurovena, accessible through aurovena.com. We are committed to protecting your privacy and safeguarding your personal information when you visit our site or use our services.
2. Information We Collect
Personal Data: We collect information you provide directly to us such as your name, email address, phone number, and other details you choose to share through our forms and inquiries, including via our contact form.
Usage Data: We automatically gather data about how you interact with our site, including your IP address, browser type, operating system, pages viewed, and time spent on each page. We use cookies and similar tracking technologies as described in section 4.
3. How We Use Your Information
We use the information we collect to respond to your inquiries, provide support, personalize your experience, send updates or newsletters if you opt in, and improve our content and offerings.
4. Cookies and Tracking Technologies
We employ cookies—small data files stored on your device—to enhance site functionality and user experience. Types of cookies we use include:
- Essential cookies necessary for core site operations.
- Performance cookies to analyze site usage and improve performance.
- Functional cookies to remember your preferences and settings.
You can manage or disable cookies through your browser settings, but please note that certain features of the site may not function properly if cookies are turned off.
5. GDPR Compliance
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:
- Right to access your personal data.
- Right to correct inaccurate or incomplete data.
- Right to erasure of your data.
- Right to restrict or object to processing.
- Right to data portability.
To exercise these rights, please contact us via the details below or use our contact form. We will respond within one month as required by law.
6. Third-Party Disclosure
We do not share personal data with third parties except as necessary to provide our services, comply with legal obligations, or protect our rights. We may engage trusted service providers (such as hosting and email delivery partners) who adhere to strict confidentiality requirements.
7. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. While we strive to use industry best practices, no system can guarantee absolute security.
8. Data Retention
We retain your personal information only as long as needed to fulfill the purposes outlined in this policy or to comply with applicable legal requirements. Once retention is no longer necessary, we securely delete or anonymize your data.
9. Children’s Privacy
Our site and services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from minors. If we become aware of such data, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the date of the latest revision. Your continued use of Aurovena following changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns regarding this policy, please contact us at:
Aurovena
Business ID: 062478417
111 Wellington Street
Ottawa, ON K1A 0A9
Canada
Phone: +14168551120
To send us a message, please use our contact form.